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    • SSMEPSSeller workspace
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    • Draft products
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    S

    Seller

    KYC needed

    Shop operations

    Complete KYC verification
    KYC needed
    Welcome! You can start adding products now. To publish your store and accept orders, please complete KYC verification.
    Complete KYC verification

    Help

    Seller help center

    Keyboard shortcuts, status glossary, and reference links.

    Keyboard shortcuts

    Reach common surfaces without leaving the keyboard.

    • Open this help page?
    • Go to dashboardg d
    • Go to onboarding cockpitg o
    • Go to productsg p
    • Go to store profileg s
    • Go to RFQsg r
    • Go to walletg w
    • Close any dialogEsc

    Shortcuts work everywhere except inside text inputs.

    Status glossary

    Status badges you will see across the seller dashboard.

    Seller approval

    • pending verification
    • pending shop profile
    • pending KYC
    • pending review
    • approved
    • rejected
    • changes requested

    Verification

    • verified
    • unverified
    • pending

    KYC submission

    • draft
    • submitted
    • approved
    • rejected
    • changes requested

    Product

    • draft
    • pending review
    • active
    • changes requested
    • rejected
    • suspended
    • archived

    Order

    • new
    • preparing
    • ready for handover
    • in handover
    • completed
    • cancelled
    • disputed

    Help articles

    Seller guidance published by the platform team.

    Loading help articles

    Reference

    Quick links to onboarding, support, and the API spec.

    • Support centerOpen a support ticket or review platform status.
    • Onboarding cockpitTrack approval steps and KYC submission state.
    • OpenAPI specificationDownload or view the canonical API spec.
    • Contact platform teamEmail the seller success team.